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Frequently asked questions

If you have placed an order for pick-up, it can be collected from our warehouse and flagship deli/cafe at 360 Horsley Rd Milperra NSW 2214.

Pick-ups can be made Monday - Friday, 8am-3pm.

As part of our commitment to providing the highest quality smallgoods, our products must be refrigerated at all times, including during delivery.

As such we are only able to deliver within the Sydney metro. The range spans from Penrith to Campbelltown, Manly to Cronulla and everywhere in between.

As our products need constant refrigeration, your order will be delivered by one of our highly experienced and professional delivery drivers in a Sunshine Meats refrigerated van.

Once you place your order, a friendly member of our customer service team will be in touch to confirm your order details and arrange a convenient day for your order to be delivered, taking into account product availability and delivery runs.

Excluding fresh meat, all of our Sunshine Meats branded smallgoods are smoked or oven roasted and are ready to eat.

For some products such as bacon and chorizo, we recommended lightly reheating to enhance the flavour of the product.

As part of our HACCP program, we are very cautious about allergens that may exist in our products.

We do not add any gluten or gluten-based ingredients to our products, however our spices are manufactured in facilities that may also process gluten-based ingredients.

All our products should be stored below 4°C at all times.

We recommend keeping the product vacuum sealed until you intend to consume it, as this will ensure the product lasts until its expiry date printed on the product label.

Most of our products carry a 65-day shelf life from pack date. The exception is sliced product (7-10 days shelf life when stored correctly), nitrite free products such as sausages and whole butterfly chickens (30 days shelf life) and whole butterfly ducks (45 days shelf life).

The biggest misconception when storing smallgoods is that keeping them in plastic will prevent them from drying out.

However this actually causes the product to sweat, and therefore spoil faster.

The general rule of thumb is to keep the product dry by wrapping it in paper towel and changing that paper towel every day or two. Sliced product can be kept in an
airtight plastic container lined with paper towel. For more product specific info, refer to the individual product pages.

We are based in Sydney, and you’ll find our products throughout greater Sydney and also in some rural towns.

We also have distributors in Western Australia, Victoria and Queensland.

You will find our products in most independent delis across greater Sydney, and selected stores in Queensland, Victoria and Western Australia.

Please refer to our stockists’ page for a list organised by suburb.

You can also ask your local deli for Sunshine Meats products by name, and they will be able to source them from their distributor.

You can find a full list of distributors on our wholesale enquiries page.

We have distributors across greater Sydney and interstate in Western Australia, Victoria and Queensland.

Head over to our wholesale enquiries page, complete the form and one of our friendly customer service team members will respond within 2-3 business days.

We are proud to use all Australian meat and poultry suppliers and support Australian farmers and producers.

Our pork comes from central Queensland and southern Victoria.

Our chicken comes from Victoria.

Our turkey comes from NSW.

Our beef comes from NSW.

Our duck comes from greater Sydney.

Sunshine Meats does not hold Halal Certification, and therefore our processes are not Halal.

However, the suppliers of our chicken, turkey, duck and beef are all Halal-certified.

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Get in touch

360 Horsley Rd
Milperra NSW 2214

Call us: (02) 9774 5543

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